During a digital revolution, the modernization of the public sector is a key issue. Focusing on the expectations of citizens who are deeply attached to the social model, as well as on the criticisms of consumers who have experienced flawless quality of service, the public sector sets a double challenge to its members: achieve performance and excellence, all the while dealing with extremely restrictive budgetary requirements.
The public sector covers a vast area, both in terms of its members, and in terms of public targets and problems, and therefore requires potential study approaches. BVA has been offering support to the members of the public sector for many years through its wide range of operations: surveys, consultations, group monitoring, interviews and qualitative focus groups, monographs, ethnography, Nudge, Big Data, etc. An expertise that reflects strong collaboration with the government, in particular for the evaluation of all of its communication actions, or with SGMAP for the evaluation of public policy.
Find all of our research solutions dedicated to the association industry.
Find all of our advice solutions dedicated to the association industry.
